Question 1

Is a subscription required to keep using the app?

Accepted Answer

No. The app can be used for free, with some limitations: you may send only a few messages per day, conversations are limited in length, you won't have access to all figures, and you may see some ads. A subscription is required to access all premium features, including unlimited messaging.

Alternatively, consider a one-time purchase for lifetime access to all premium features, eliminating the need for a recurring subscription.

Question 2

What are the terms of the subscription?

Accepted Answer

Your method of payment will be charged up front for the upcoming selected period (annually or monthly), then on the anniversary date of your plan until you decide to cancel.

Choosing the lifetime option incurs a single payment only. Please ensure any active subscriptions through Google Play or Apple are cancelled beforehand.

Question 3

What is the 'Lifetime' option?

Accepted Answer

If you prefer a one-time purchase over a recurring subscription, our single payment option is perfect for you! Pay once and enjoy all premium features permanently.

Question 4

How do I cancel my subscription?

Accepted Answer

You can cancel your subscription at any time from the Preferences in the app. You will keep your premium access until the end of the current period.

Question 5

My Apple device can't upgrade to iOS 16. Can I use this app instead?

Accepted Answer

Indeed! If your device can't be upgraded to the latest OS required to use the iOS or Mac app, you can use this Web app instead.

Question 6

I already subscribed in the iOS / Mac app. Does my subscription follow me here?

Accepted Answer

Yes, starting with version 2.0 of our iOS app, you can create or migrate to an online account for use on this website. Accounts created on your iPhone or iPad will automatically link your premium status. Please note, this feature is not available for the Mac app yet.

Question 7

What is Advanced Reasoning?

Accepted Answer

Advanced Reasoning is a premium feature that enhances the thinking capabilities of AI figures by increasing their reasoning effort level. This results in more thoughtful, detailed, and nuanced responses. You can enable this feature per app in your Preferences.

Question 8

Why is email verification required?

Accepted Answer

Email verification is required to ensure we can communicate effectively with our users and to help prevent abuse. Verifying your email helps us provide a better and more secure service. If you sign up using your email address, you will be required to verify it with a simple link before you are able to send messages in the application. This step is not required if you use a verified third-party account to sign up (Google, Facebook, Apple).

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